Return Policy

National (within Norway): 99,-
Pick Up (within Oslo and surrounding areas): FREE!

 

Handling

Payment is made either with a debit card or credit card. The order is placed on your payment card when you confirm your order. Shipment is also added in the same process, and will be charged the payment card.

We use the following data to process orders:
- name and address
- telephone
- billing address
- email address
- payment details

 

Delivery

At FABL we aim to process and send your order as soon as we can. Orders are usually shipped from 1-3 days after we have received the order. At FABL we will at all times do our best to meet your wishes.

 

Inventory

Delivery of goods occurs on the way described in the order confirmation. If the delivery of the products is delayed beyond the given time frame, you will be informed of when possible delivery can take place. Should one or more of the items in your order be sold out, due to errors in the on-hand inventory, you will be contacted on wether you would like the remaining order shipped as usual. 

 

Shipping

Our packages are shipped with Posten Bring within Norway. For international shipments we send our packages with DHL, UPS or FedEx. We always aim to find the cheapest shipping method for our customers, in a trackable way. Norwegian orders will usually be delivered within 3-5 working days from the day you receive your shipping confirmation. For international orders, delivery is estimated between 5-10 working days, from the day you receive your shipping confirmation. We do not ship orders on weekends and holidays. Delays may occur during public Norwegian holidays, sales or other more extreme conditions.

 

FABL take on the risk for the products until you get them. After you have received the products, you should, as soon as possible examine whether the shipment is in accordance with the order confirmation, if the products have been damaged during transport, or if anything from your order is wrong or missing. Please do not hesitate to contact us if something does not match your expectations.Please find more information about this subject in the Norwegian Consumer Law and the Cancellation Act.

 

Easy Returns and Exchanges

Please note us as soon as possible if you have any reason to be returning your goods to FABL. Return messages from our customers, regarding errors or defects of the products, must be reported to us by email or chat. We recommend that the complaint is sent us in writing.

 

Send your message to: hello@fabl.no

 

If you were to regret a purchase done with FABL, you send the goods back in complete product packaging within 14 days from the day you receive the goods, and you must include the withdrawal form completely filled out. You will find the return form enclosed in your order confirmation.

 

The Return Address:

We Renegade AS / fabl.no
Midtoddveien 21C
0494 Oslo

The condition for the return is that the goods has not been in use and that it may be sold as new. All tags need to be in the same condition as when you received the goods and be attached to the items. If the condition of the products appear used, the right of return ceases, and the goods will be shipped back to the customer, and the customer is then held responsible to all new shipment costs. The customer will then receive an invoice with the occurring return shipment-costs.

 

Warranty

Please find more information about this subject in the Norwegian Consumer Law and the Cancellation Act.